Everything between visits, in one place. Most requests are answered within one business day.
Each button opens your own email app with a message already addressed and laid out. It goes straight to the practice's protected mailbox — nothing passes through a third-party form service.
For medications we prescribe. The message asks for the things we'd otherwise have to write back for — medication, dose, pharmacy — so a refill usually takes one email instead of three.
Email a refill request →Questions about your plan, your labs, your supplements, or how you're feeling. Answered personally, usually within one business day, and never billed.
Email a question →No email app on this device? Write to drrivoli@sttmed.com with "Refill request" or "Question" in the subject line and your full name and date of birth in the message.
Your message arrives in the practice's Google Workspace mailbox, which is covered by a signed Business Associate Agreement and read only by Dr. Rivoli. The practice matches it to your chart by your email address, so please write from the address we have on file. Refills and questions are logged to your record and answered within one business day.
Ordinary email is not encrypted end to end between your mail provider and ours. Include what you're comfortable sending; anything you'd rather not put in writing can wait for a Focused Check, which is free.
If it's urgent, don't use any of this. Call the practice directly, or call 911 for an emergency.
Your private booking link is in the email from your last visit. Can't find it? Ask below and it'll be resent the same day.
Ask for my link → Your profileNew medication, new diagnosis, new goals? Keep your Health & Wellness Profile current before your next visit.
Update my profile → SupplementsYour personalized formulary and the full dispensary, delivered to your door.
Open the shop →How your records are kept and protected is set out in your signed consent; you may request a copy of your record at any time by email.