Notice of Privacy Practices

How your health information is used, kept and protected.

This notice describes how medical information about you may be used and disclosed, and how you can get access to it. Please review it carefully. It applies to Strive to Thrive Wellness, PLLC and to Dr. Stephen L. Rivoli. Effective September 6, 2026.

Our duties

We are required by law to keep your health information private, to give you this notice of our legal duties and privacy practices, to follow the notice currently in effect, and to tell you if a breach ever affects your information. The practice is small on purpose: one physician, who is also the privacy officer, and no staff.

How we use and share your information

For treatment. To evaluate you, plan and provide your care, prescribe, order laboratory tests, and coordinate with the laboratory and pharmacy that serve you, and — with your written authorization — with your primary care physician or other clinicians involved in your care.

For payment. To invoice you, record your payment and give you an itemized receipt. We do not bill insurance and do not share your information with insurers unless you ask us to.

For health-care operations. To run the practice: keeping your record, reviewing the quality of care, and the checks required by law such as consulting the state prescription-monitoring programme before a controlled-substance prescription.

As required by law. We may disclose information when a law requires it — for example reporting to public-health authorities, responding to a valid court order, or reporting suspected abuse — and, if necessary, to prevent a serious and imminent threat to your health or safety or someone else's.

Only with your written authorization. Any use in marketing; any sale of your information (which we do not do); any disclosure of psychotherapy notes (which we do not keep); and any other use not described here. Information about HIV status, mental-health treatment, substance-use treatment and genetic testing carries additional protection under New York and Florida law and is disclosed only with a specific authorization or as those laws expressly permit. You may revoke an authorization in writing at any time, except to the extent we have already acted on it. Refusing an authorization never affects your care.

Where your information is kept

Your record — your visit notes, results, plans, consents and correspondence — is held in the practice's Google Workspace under a signed Business Associate Agreement with Google. It is encrypted, and accessible only to Dr. Rivoli. The laboratories and pharmacies that serve you are covered entities in their own right and receive only what they need to serve you. No other company holds your health information on our behalf. Your record is retained for at least six years after your last visit, and longer where the law requires.

Video visits are recorded, transcribed and summarized so that your visit note is thorough. Once the note is written and signed, the recording, transcript and automatic notes are permanently deleted, usually the same day. The introductory telephone call is not recorded.

Email to the practice's mailbox is the channel for questions and refills between visits. Ordinary email is not encrypted end to end between your provider and ours; include what you are comfortable sending, and keep anything you would rather not put in writing for a visit. Forms on this website for people who are not yet patients ask for nothing clinical.

Your rights

  • To see and get a copy of your record, in the form you prefer where we can reasonably produce it. Ask in writing; we will respond within the time the law allows, usually much sooner. A reasonable cost-based fee may apply to copies.
  • To ask us to correct your record if you believe it is wrong or incomplete. If we decline, we will tell you why in writing, and your request becomes part of the record.
  • To an accounting of disclosures we have made of your information for purposes other than treatment, payment and operations, for the six years before your request.
  • To ask for restrictions on how we use or share your information. We are not always required to agree, except that if you pay for a service in full yourself we will honour a request not to share information about it with a health plan.
  • To confidential communications — to be contacted at a particular address or number. We will accommodate reasonable requests.
  • To a paper copy of this notice, at any time, even if you agreed to receive it electronically.
  • To be told of a breach that affects your information.
  • To complain, to us or to the government, if you believe your privacy rights have been violated. Write to the practice at the address below, or to the U.S. Department of Health and Human Services, Office for Civil Rights (hhs.gov/ocr), the New York State Department of Health, or the Florida Department of Health. We will never retaliate against you for filing a complaint.

Changes to this notice

We may change this notice, and the new notice will apply to all information we hold. The current notice is always published at sttmed.com/privacy.html, and material changes are sent to current patients by email.

Contact

Privacy Officer: Stephen L. Rivoli, DO, MPH, MA, CPHQ, CPPS
Strive to Thrive Wellness, PLLC
drrivoli@sttmed.com

Notice of Privacy Practices v1.0, effective September 6, 2026.